For creative entrepreneurs & business owners who are tired of running their business on sticky notes and panic.
THE PROBLEM:Your business backend is a mess, isn't it?
Client onboarding you're reinventing every damn time.
You when have to start any operational task
Files scattered across three apps.
Invoices you maybe sent.
Admin tasks eating your ENTIRE afternoon.
That launch that's already spiraling before you've even started.
Running on chaos isn't cute. It’s costing you.
Money walking out the door while you hunt for files and redo work that should’ve been systematized months ago.
Eventually something breaks. Usually you.
THE ANSWER:
You’ve got the vision.
You’ve got the clients.
You’ve got the ideas.
What you don’t have is something actually holding your business up behind the scenes.
Right now, everything still depends on you.
That’s where I come in.
Operational Support
This is for when you don’t want to keep holding your business together yourself.
Things are technically working, but not in a way that feels simple, organized, or better yet, sustainable.
I come in, clean up what’s not working, and build the structure behind your business so things actually run.
FAQ SECTION
-
Because this work isn't about fixing one thing. It's about actually stabilizing your backend so it holds up long-term.
Most clients don't need a few hours here and there.
They need enough support to clean up what's already messy, build systems that actually work, and keep things running as the business grows.
20 hours gives us the space to do that properly, without rushing or patching things together.
Ongoing support without you having to piece it together yourself.
And once things are running smoothly, we can adjust. 20 hours is the starting point, not a forever commitment.
-
Totally fair & a good sign you're thinking about it the right way.
If you're not sure where you actually land, start with an Operational Architect Session. I'll dig into what's going on behind the scenes and give you a real read on what needs to happen, so you're not guessing or throwing hours at the wrong thing.
If we decide to move forward together within 30 days, that session gets credited toward your retainer.
Ways to Work TogetherOperational Support:
For business owners who are ready to have things handled, not just thought about.
This is where I step in and take ownership of your backend so things actually run.
Best for you if:
you’re tired of holding everything together yourself
things are messy, inefficient, or breaking down
you want ongoing support, not one-off fixes
Apply for ongoing support
Operational Architect Session:
For when something isn’t working and you need to understand why.
I’ll look at what’s actually going on and tell you what needs to change—so you can move forward with clarity.
Best for you if:
you know something is off but can’t see it clearly
you’re stuck in the same decisions or loops
you want direction before committing to ongoing support
Start with an Operational Architect Session*
*If we decide to work together ongoing within 30 days, your session is credited toward your retainer.
Us making your operations run smoothly
What It’s Like to Work With Me
-
![]()
Rachel Duncan
“Sydney stepped into my ramshackle DIY podcast as an editor, and in quick time understood the sound and feel I was going for. She developed efficiencies, whipping up social clips like no-big-deal, and started making suggestions on improving the show and growing it. No longer merely an editor, Sydney is now my podcast wizard. I strongly recommend Sydney for any project where you're saying "there's gotta be a better way to do this". She's tenacious (in the best way), creative, great taste, reliable, funny, and a lovely human to work with!”
-
![]()
Eleanor Parks
MARKETING DIRECTOR
Creative and strategic in equal measure, our marketing director brings fresh ideas to every campaign. They turn insights into action and help our message resonate with the right audience. -
![]()
Karl Holland
CUSTOMER SERVICE MANAGER
Friendly, attentive, and always ready to help, our customer service manager ensures every interaction is a positive one. They keep communication clear, timely, and human.
For solopreneurs and creatives who need consistent support to manage and optimize their business operations without the stress of going it alone.
Duration: Recurring
What’s Included:
Monthly review & support of workflows and systems (up to 2 updates).
Team management guidance (delegation or onboarding).
Analytics reporting and optimization recommendations.
Support Options:
1 x 30-minute call/month + Signal support: $777/month
2 x 30-minute calls/month + Signal support: $1,111/month
Need something extra? Services like Squarespace website transfers/builds, maintenance, or webinar co-hosting can be added for an extra fee—or even worked into the main plan if that’s all you need. 😊
What I can do for you! 👇🏻
-
Streamline workflows and systems for effortless efficiency.
Automate repetitive tasks, saving you time and mental energy.
Establish best practices for smooth, scalable operations.
-
Plan and oversee projects from inception to completion.
Keep everything on track with professional tools and strategic oversight.
-
Define long-term goals and actionable steps to achieve them.
Stay adaptable with strategies that evolve with market trends.
-
Simplify client onboarding and communication processes.
Enhance customer satisfaction with streamlined touchpoints.
Automate follow-ups and service reminders to nurture relationships.
-
Develop and manage budgets to maximize profitability.
Monitor cash flow, track expenses, and audit for cost-saving opportunities.
Set up automated invoices and reminders for efficient payments.